AI-Powered Workflows
Design, build, and run internal workflows that connect systems, reduce manual work, and provide audit-ready visibility.
End-to-end flows cover data ingestion and quality checks, human approvals, governed AI decision-making, systems integrations, and immutable audit trails.
Don’t Just Automate, Build Workflows
Automations from Agentic AI are capable of making decisions, but research shows 95% of business implementations fail.
What is an AI-powered workflow?
An AI-powered workflow is a business process with clear steps that blends rules, AI assistance, and human approvals.
A typical flow: capture information → check it → have AI help classify or extract details → route for approval when needed → update your systems → record an audit trail.
This type of system is closer to an “assembly line with guardrails,” not a black box.
Example:
A customer uploads a document → the system checks it and pulls out key fields → if something’s missing, it asks for a quick review → approved data is written to your CRM/ERP → a dashboard shows time saved and issues caught.
AI-powered workflow vs agentic AI and automations
Agentic AI (autonomous “agents”)
What it is: Software that decides both what to do and how to do it with minimal guidance.
Strengths: Great for exploration and internal prototypes.
Limits: Less predictable, harder to audit, and riskier for compliance-sensitive work.
Simple automations (rules/“if-this-then-that”)
What they are: Triggers and rules that move data or send messages when a condition is met.
Strengths: Fast, inexpensive, very reliable for well-defined tasks.
Limits: Can’t understand messy documents or handle judgment calls.
AI-powered workflows (our default)
What they are: Step-by-step processes that use AI where it helps, keep humans in the loop for exceptions, and log every action.
Strengths: Predictable, auditable, and measurable; fits regulated and operations-heavy teams.
Limits: Requires light process mapping up front (we handle this with you).
Comparison
| Criteria | Simple Automations | Agentic AI | AI-Powered Workflows |
|---|---|---|---|
| Predictability | High | Low | High |
| Handles messy docs | No | Sometimes | Yes (with review) |
| Human approvals | Limited | Unclear | Built-in |
| Audit trail | Basic | Spotty | Complete |
| Best for | Repetitive rules | Exploration / prototyping | Back-office operations |
When to use what
Use simple automations for straight-line, repeatable tasks (e.g., copy a record, send a notification).
Use agentic AI to experiment or draft ideas where accuracy isn’t critical.
Use AI-powered workflows when the process is crucial to your business and you need speed, accuracy, and a record of what happened.
What we deliver
Back-office workflows: intake → validation → routing → approvals → notifications → system updates.
AI where it helps: document understanding, data extraction, smart suggestions.
Integrations: CRM/ERP, email/SMS, storage, finance tools, vendor APIs.
Dashboards & ROI: throughput, exception rate (items needing manual review), payback period, and dollars saved.
How we work
Discovery: map the current process with operators; define success metrics (e.g., fewer exceptions, shorter cycle time).
Build: ship a production workflow in weeks with approvals, logging, and monitoring.
Operate: maintain and improve continuously, guided by your metrics.
Have a manual workflow in mind?
Tell us about it!